1. Introduction

At Fachova Institut GmbH ("Fachova", "we", "our", or "us"), we value and protect your privacy. This Privacy Policy explains how we collect, process, and safeguard your personal data when you interact with our website, enroll in training programs, or use our staffing, HR, and payroll services.

We process personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws. By using our website or services, you agree to this Policy.

2. Data Controller

The responsible entity (controller) for the processing of your personal data is:

Fachova Institut GmbH

Friedrich-Ebert-Anlage 36

60325 Frankfurt am Main, Germany

Email: support@fachovainstitute.com

Phone: +49 1590 6606159

3. Data We Collect

We collect only the data necessary to provide and improve our services. Depending on your interaction, this may include:

Contact Data: Name, email address, phone number, postal address.
Professional & Educational Data: CVs, certifications, qualifications, ESCO-aligned skills, academic records.
Employment & Payroll Data: Work history, placement records, payroll and bank details (for salary disbursement).
Training Data: Course registrations, attendance, performance assessments, certification outcomes.
Technical Data: IP address, browser type, operating system, device identifiers, and access logs.
Communication Data: Inquiries, messages, or other correspondence with our staff.

Sensitive data is only processed if legally required (e.g., labor or tax law compliance).

4. Purpose of Processing

We process your personal data for specific and lawful purposes, including:

Training & Certification – Registering, managing participation, issuing certificates.
Staffing & Recruitment – Matching candidates with employers, facilitating placements, managing employment relationships.
Payroll & HR – Managing contracts, processing salaries, ensuring compliance with EU employment and tax obligations.
Compliance – Meeting statutory requirements under EU labor, social security, and data protection law.
Communication – Responding to inquiries, providing support, and sending program or job-related updates.
Website Functionality & Security – Ensuring the proper operation and security of our digital services.

5. Data Sharing

We share data only when necessary and lawful, and always with safeguards in place:

Employers & Partner Organizations – For recruitment and staffing, with your consent.
Training & Accreditation Bodies – To issue certifications and ensure compliance with ESCO or industry standards.
Payroll & Financial Institutions – For processing salaries and taxes.
IT & Hosting Providers – To maintain secure infrastructure and systems.
Public Authorities – Where legally required under EU or national law.

We never sell or trade personal data.

6. International Transfers

If your personal data is transferred outside the EU/EEA (e.g., to partners), we ensure protection through EU-approved safeguards such as Standard Contractual Clauses (SCCs).

7. Data Retention

We retain data only as long as necessary:

Staffing & Payroll Data – Stored per EU labor and tax regulations.
Training Records & Certifications – Kept for verification or as long as legally required.
General Inquiries & Communication Data – Retained until the inquiry is resolved.

Once retention periods expire, data is securely deleted or anonymized.

8. Data Security

We use strong technical and organizational measures to protect your data, including:

Encryption and secure servers,
Restricted access for authorized personnel only,
Continuous system monitoring and audits.

9. Minors

Our services are intended for adults. We do not knowingly collect or process personal data of individuals under 18 years of age.

10. Updates

We may update this Privacy Policy to reflect changes in law, regulations, or services. Updates will be posted here with a revised "Last Updated" date.

14. Contact

For any questions regarding this Privacy Policy, please contact:

Fachova Institut GmbH

Friedrich-Ebert-Anlage 36

60325 Frankfurt am Main, Germany

Email: support@fachovainstitute.com

Phone: +49 1590 6606159

Last Updated: January 2025